--- title: "Built Right The First Time: Redefining Quality Across the Sector" date: 2025-08-06T15:47:00+01:00 author: Ellie Wilson canonical_url: "https://kentplc.com/news-insights/built-right-the-first-time-redefining-quality-across-the-sector" section: Blog --- 06 Aug 2025 Insights & Opinions # Built Right The First Time: Redefining Quality Across the Sector ![05 Web Banner 3 1]() In today’s complex and capital-intensive engineering environment, quality cannot be treated as an afterthought. It must be engineered into every decision, every deliverable, and every interface, right from the start. At Kent, we believe that quality deserves the same level of focus and cultural importance as safety. That belief is what led us to join forces with a major energy operator and other Tier 1 contractors to co-create the *Quality in Engineering* initiative. The programme represents a sector-wide recognition that quality is not just a technical output, it's a mindset. Through a series of open engagements and peer-led workshops, the initiative established a *Quality in Engineering Charter* that formalises this shift. The Charter sets out a commitment to transparency, collaboration, and continuous improvement, and was recently signed at an industry gathering in Sunbury, UK. This isn't just a matter of improving documentation or streamlining processes; it’s a behavioural transformation. The days of adversarial document reviews and reactive problem solving are being replaced by more collaborative and constructive ways of working. Clients and contractors are aligning earlier, reviewing jointly, and co-owning outcomes. We’re seeing a new level of partnership, where feedback is intended not to catch errors, but to unlock better solutions. One of the most meaningful changes is the way quality risk is being managed across projects. Shared oversight plans, common KPIs, and smarter use of internal data are allowing teams to reduce duplication, improve transparency, and shift from reactive correction to proactive performance. The Standard Kick-Off Protocol (SKOP) and risk-based Self Verification and Oversight Plans are tools that make this possible, ensuring clear expectations from day one, and aligning operating models between client and contractor. These frameworks aren’t hypothetical. They’ve already been deployed on several major projects, with early feedback pointing to faster technical resolution, fewer document cycles, and greater alignment between teams. While the results are promising, they also reinforce that this kind of cultural shift is only effective when embedded consistently across organisations and supply chains. If we want to reduce inefficiencies, drive safety, and build projects that last, we must make quality a shared priority, not a siloed responsibility. The *Quality in Engineering* initiative shows that this is not only possible, but already underway. At Kent, we’re proud to be part of this movement. Because when quality is owned by everyone, built into every step, and measured as rigorously as safety, we don’t just deliver better projects, we build greater trust and long-term value across the sector. Share this story [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fkentplc.com%2Fnews-insights%2Fbuilt-right-the-first-time-redefining-quality-across-the-sector) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://kentplc.com/news-insights/built-right-the-first-time-redefining-quality-across-the-sector) [X](https://x.com/intent/tweet?url=https://kentplc.com/news-insights/built-right-the-first-time-redefining-quality-across-the-sector&text=Built%20Right%20The%20First%20Time:%20Redefining%20Quality%20Across%20the%20Sector) Related Blogs ## You might also like [![TL David Howie Offshore Wind Thumbnail]()](https://kentplc.com/news-insights/deepwater-offshore-wind-maximising-the-opportunity)Insights & Opinions [Deepwater Offshore Wind: Maximising the opportunity ](https://kentplc.com/news-insights/deepwater-offshore-wind-maximising-the-opportunity)Kent's Offshore Wind Technical Director, David Howie, mentions what the new dedicated Other Deep Offshore Wind category in AR8 means for the industry [Read article](https://kentplc.com/news-insights/deepwater-offshore-wind-maximising-the-opportunity) [![TL David Boland Offshore Maintenance Thumbnail]()](https://kentplc.com/news-insights/reducing-complexity-in-offshore-maintenance)Insights & Opinions [Reducing complexity in offshore maintenance ](https://kentplc.com/news-insights/reducing-complexity-in-offshore-maintenance)Kent's Operations Manager, David Boland, explores how integrated maintenance models improve reliability and reduce offshore complexity [Read article](https://kentplc.com/news-insights/reducing-complexity-in-offshore-maintenance) [![TL Dave Blackburn Strategies Thumbnail]()](https://kentplc.com/news-insights/where-late-life-strategies-break-down)Insights & Opinions [Where late life strategies break down ](https://kentplc.com/news-insights/where-late-life-strategies-break-down)Kent's SVP Global Late Life Assets & Decommissioning, Dave Blackburn, explores why the transition to decommissioning should begin while assets are still operating [Read article](https://kentplc.com/news-insights/where-late-life-strategies-break-down) [![TL Ian Long Thumbnail 1]()](https://kentplc.com/news-insights/as-oil-and-gas-developments-become-more-complex-why-early-technology-selection-matters)Insights & Opinions [As oil and gas developments become more complex, why early technology selection matters ](https://kentplc.com/news-insights/as-oil-and-gas-developments-become-more-complex-why-early-technology-selection-matters)Kent's Study Manager – APAC, Ian Long, explores why early technology selection matters as oil and gas developments become more complex [Read article](https://kentplc.com/news-insights/as-oil-and-gas-developments-become-more-complex-why-early-technology-selection-matters) [![TL Ferruh E web thumb]()](https://kentplc.com/news-insights/why-the-data-centre-conversation-now-starts-with-substations)Insights & Opinions [Why the data centre conversation now starts with substations ](https://kentplc.com/news-insights/why-the-data-centre-conversation-now-starts-with-substations)Kent Data Centres new VP of Design & Engineering, Ferruh Ertekin, details the increasing importance of substation design for future infrastructure expansion [Read article](https://kentplc.com/news-insights/why-the-data-centre-conversation-now-starts-with-substations) [![TL Carl Titchmarsh QGC Thumbnail]()](https://kentplc.com/news-insights/the-best-mtac-partners-never-stop-earning-their-place)Insights & Opinions [The best MTAC partners never stop earning their place ](https://kentplc.com/news-insights/the-best-mtac-partners-never-stop-earning-their-place)Kent’s SVP Operations – APAC, Carl Titchmarsh, explores why the best MTAC partnerships are built on continuous improvement, not longevity [Read article](https://kentplc.com/news-insights/the-best-mtac-partners-never-stop-earning-their-place) [![Thumbnail AUS 2026 Ad 63 C Brand]()](https://kentplc.com/news-insights/what-were-learning-about-ccus-technology-as-the-industry-matures)Insights & Opinions [What We’re Learning About CCUS Technology as the Industry Matures ](https://kentplc.com/news-insights/what-were-learning-about-ccus-technology-as-the-industry-matures)Kent’s Principal Process Engineer Chris Long details the innovations across Carbon Capture projects in the evolving market [Read article](https://kentplc.com/news-insights/what-were-learning-about-ccus-technology-as-the-industry-matures) [![Thumbnail 31]()](https://kentplc.com/news-insights/the-gccs-ai-race-will-be-won-on-infrastructure)Insights & Opinions [The GCC’s AI race will be won on infrastructure ](https://kentplc.com/news-insights/the-gccs-ai-race-will-be-won-on-infrastructure)Kent Data Centres' Yousef Maayah details how evolving technology has led to an infrastructure challenge in the GCC, ones best suited for designers [Read article](https://kentplc.com/news-insights/the-gccs-ai-race-will-be-won-on-infrastructure) [![Yousef Maayah TL thumbnail]()](https://kentplc.com/news-insights/gccs-next-data-challenge-is-water)Insights & Opinions [The GCC's next data challenge is water ](https://kentplc.com/news-insights/gccs-next-data-challenge-is-water)Kent Data Centres' Yousef Maayah discusses balancing increasing cooling requirements with resilient and sustainable design [Read article](https://kentplc.com/news-insights/gccs-next-data-challenge-is-water) [](#)[](#)