Kent Recruitment
IT Support Engineer
Location
Bogota, Colombia
Category
It
Date Published
31/01/25
Status
Potential
About the job
About you:
Join us. Unleash your energy within.
If you have world-class ambitions to reach the stars while keeping your feet on the ground, we’re the team for you. We've created a new breed of company – future-focused with reimagined ambition across all disciplines within the energy sector.
We love people who know their own potential and are not afraid to use it. We know that together, we’re far more than the sum of our parts. So, we celebrate people who want to grow and develop as we work together on some of the largest projects on the energy world stage.
Our purpose and beliefs:
As Kent, we’re tackling the greatest challenge of our time - to bring our world the energy it needs in the most responsible way ever imagined.
It’s the energy of every member of our team driven by our beliefs that is making this happen. Whatever our skill, our language, or our culture. These beliefs define and direct us every day to be the very best - for ourselves, our clients, our key stakeholders, the communities we operate in and the planet:
We PLAY BIG
We thrive on EMOTIONAL AGILITY
We Are FANATICAL ABOUT PERFORMANCE
We are built on INFINITE THINKING
Read more about the Purpose, Beliefs and Guiding Principles that drive us: https://kentplc.com/who-we-are/purpose-beliefs
Our vision for Diversity, Inclusion and Belonging:
We recognize that diversity & inclusion are catalysts for success. We’re heightening awareness on the benefits of people diversity, diversity of experiences and diversity of our perspectives. Creating a culture of inclusivity where all employees feel a sense of belonging.
Our combined energy is fueled by different nationalities, across 6 continents and 24 countries. Our commitment is to celebrate character – no matter what ethnic background, gender, age, religion, identity, or disability.
About the job:
Kent is looking for an IT Support Engineer fully bilingual in English and Spanish to provides support to Kent employees in our Bogota office, reporting to Regional ServiceDesk Manager.
Skills & Responsibilities:
Your knowledge/skills, education, and experience:
Knowledge/ Qualification/ Training/ Certification:
Excellent oral and written communication skills in English and Spanish, Level C1.
If you think that a career in our team could match your profile, submit your application online now!
About you:
Join us. Unleash your energy within.
If you have world-class ambitions to reach the stars while keeping your feet on the ground, we’re the team for you. We've created a new breed of company – future-focused with reimagined ambition across all disciplines within the energy sector.
We love people who know their own potential and are not afraid to use it. We know that together, we’re far more than the sum of our parts. So, we celebrate people who want to grow and develop as we work together on some of the largest projects on the energy world stage.
Our purpose and beliefs:
As Kent, we’re tackling the greatest challenge of our time - to bring our world the energy it needs in the most responsible way ever imagined.
It’s the energy of every member of our team driven by our beliefs that is making this happen. Whatever our skill, our language, or our culture. These beliefs define and direct us every day to be the very best - for ourselves, our clients, our key stakeholders, the communities we operate in and the planet:
We PLAY BIG
We thrive on EMOTIONAL AGILITY
We Are FANATICAL ABOUT PERFORMANCE
We are built on INFINITE THINKING
Read more about the Purpose, Beliefs and Guiding Principles that drive us: https://kentplc.com/who-we-are/purpose-beliefs
Our vision for Diversity, Inclusion and Belonging:
We recognize that diversity & inclusion are catalysts for success. We’re heightening awareness on the benefits of people diversity, diversity of experiences and diversity of our perspectives. Creating a culture of inclusivity where all employees feel a sense of belonging.
Our combined energy is fueled by different nationalities, across 6 continents and 24 countries. Our commitment is to celebrate character – no matter what ethnic background, gender, age, religion, identity, or disability.
About the job:
Kent is looking for an IT Support Engineer fully bilingual in English and Spanish to provides support to Kent employees in our Bogota office, reporting to Regional ServiceDesk Manager.
Skills & Responsibilities:
- Must be a team-player, should have ability to work in a team-oriented, collaborative environment.
- Strong problem-solving skills and positive attitude to complete given tasks & problems.
- Strong IT Support / Service Desk experience.
- Support Engineering Applications (Autodesk, Bentley, Aveva etc.).
- Advanced Windows 10 and 11 Operating systems troubleshooting skills.
- Microsoft 365 (Teams, Sharepoint, MS Office Suite).
- Active Directory, Azure AD.
- IT Ticketing Systems based on ITIL v3 framework.
- Computer, Printer, IT Peripherals.
Your knowledge/skills, education, and experience:
Knowledge/ Qualification/ Training/ Certification:
- Bachelor of Science in Computer Science, Information Technology, Computer Engineering or Equivalent.
- More than 5 years of experience in IT Help Desk / Service Desk role in a large organization (5000+ technology users).
- ITIL v3/4 Foundation.
- MCDST (Microsoft Certified Desktop Support Technician).
- MCP.
- Other relevant certifications.
- IT Ticketing System (Freshservice preferred).
Excellent oral and written communication skills in English and Spanish, Level C1.
If you think that a career in our team could match your profile, submit your application online now!
the energy within.
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