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Kent Recruitment

HR Advisor - Shared Services

Location
India – Mumbai
Category
Human resources
Date Published
28/10/24
Status
Potential

Join us. Unleash your energy within.
If you have world-class ambitions to reach the stars while keeping your feet on the ground, we’re the team for you. We've created a new breed of company – future-focused with reimagined ambition across all disciplines within the energy sector.

We love people who know their own potential and are not afraid to use it. We know that together, we’re far more than the sum of our parts. So, we celebrate people who want to grow and develop as we work together on some of the largest projects on the energy world stage.

Our purpose and beliefs:

As Kent, we’re tackling the greatest challenge of our time - to bring our world the energy it needs in the most responsible way ever imagined.


It’s the energy of every member of our team driven by our beliefs that is making this happen. Whatever our skill, our language, or our culture. These beliefs define and direct us every day to be the very best - for ourselves, our clients, our key stakeholders, the communities we operate in and the planet:

We PLAY BIG
We thrive on EMOTIONAL AGILITY
We are FANATICAL ABOUT PERFORMANCE
We are built on INFINITE THINKING

Read more about the Purpose, Beliefs and Guiding Principles that drive us:
https://kentplc.com/who-we-are/purpose-beliefs


Our vision for Diversity, Inclusion and Belonging:
We recognize that diversity & inclusion are catalysts for success. We’re heightening awareness on the benefits of people diversity, diversity of experiences and diversity of our perspectives. Creating a culture of inclusivity where all employees feel a sense of belonging.

Our combined energy is fueled by different nationalities, across 6 continents and 24 countries. Our commitment is to celebrate character – no matter what ethnic background, gender, age, religion, identity, or disability.

Skills and Responsibilities:

Process Optimisation:

  • Work under the direction of the COE team to support ongoing improvements in process efficiency and P&C service quality.
  • Support the production of documentation including process maps that help us drive out waste and redundancy to improve the speed and quality of Service Experience for our employees.
  • Supports the development of collateral that guides and supports our people and managers in the business, pivoting towards self-service in Oracle,
  • Participates in planned Lean Interventions that leverage best practice for Kent people services.
  • Active participant in further automation workstreams, ensuring technology enabler is fully understood in terms of the impact to PPT (People, Process, Technology changes), supports the project by capturing team and customer voice to facilitate planning and execution of projects.
  • Acts as a ‘Tiger team’ member to support regional People and Culture team with enhancements to their existing local processes and documentation needs.

Knowledge Management
  • Works with regional Helpdesk teams to help moderate and leverage local content to facilitate Global Impact – the role helps Knowledge article creation and considers how to develop further enhancements to ODA (Oracle Digital Assistant) and any further supporting collateral.
  • Supports the COE team in developing meaningful content for our Kent Intranet (FRANK), managing the associated Governance and change control processes
  • Supports the Governance and Stewardship of the Kent KMS system, ensuring that our People Collateral is compliant with ISO standards and acts as a focal point for document creation and controls.
  • Supports document creation, ensuring our policies and processes are both legally compliant and fit for purpose, working with P&C Operations teams and Communications and Advocacy teams to ensure our voice and tone have a Kent vibe and feel to them.

Reward
  • Supports the Reward team with participation in their annual processes of merit awards
  • Works with Reward and the PS team to develop meaningful Reward reporting capability that provides visibility of compensation decisions and moves us towards integrated business reporting.
  • Participates in agreed Reward Projects, providing support in project management, task updates and completion and facilitation of input and involvement of wider Global P&C team members.
  • Provides meaningful MI on agreed employee engagement and recognition tools, participating with Reward in any analysis and decision-making presentation preparation.

Data Analytics:
  • Supports routine audits of HCM data to ensure ongoing accuracy and highlights improvement areas.
  • Ensure optimal integration of Company’s people systems to optimize reporting across all P&C systems
  • Ensure compliance with all data storage, privacy and security requirements as per Kent Group.
  • Manages system roles and access, ensuring security, and data integrity across all P&C platforms.
  • Collaborate with Centre of Excellence (COE) colleagues to deliver actions within agreed improvement plans that enhance the impact and penetration of our Oracle system
  • Support the team to drive efficiency and standardization of data definitions, working to deliver meaningful MI and reporting through the team, supporting any group initiatives around enterprise level reporting.
  • Look to support the evolution of HCM, working in conjunction with the T&T team and People Systems Lead on effective implementation of new system functionality.
  • Participate in the People Systems continuous improvement groups to support the engagement and upskilling of P&C teams Globally with Oracle Fusion capability.

Communication:
  • Maintains a productive relationship between P&C and T&T departments, fostering effective communication and collaboration.
  • Support agreed projects with the translation of P&C requirements into technical specifications for T&T teams and vice versa, ensuring a mutual understanding of objectives and constraints.
  • Collaborate with our broader P&C, Finance, and IT Teams and oversee the effective implementation of new initiatives through technology and streamlined HR operations.

Training and adoption:
  • Supports training collateral production and execution in collaboration with Communications and Advocacy team and People Systems team, and then overseas training programs for HR professionals and end-users to maximize the utilisation of people systems.
  • Provide intervention, tracking and support, inc. troubleshooting assistance to users, collaborating with T&T support teams as needed.

  • In addition to the responsibilities listed herein, the employee may be required to perform other ad-hoc tasks as needed or directed by the supervisor or management. These tasks will be within the reasonable scope of the employee's skills, capabilities, and role within the organization. The intent of this provision is to allow for flexibility and adaptability in meeting the dynamic needs of the organization, ensuring that operational requirements can be met efficiently. All such tasks will be assigned considering the employee's current workload and with respect to their professional development.

    Your knowledge/skills, education, and experience:

    Qualification/ Certification:
    Bachelor’s degree in human resources, Information Technology, Business Administration or related field

    Core Competencies:
  • Experience of operating in a team that has set up or improved HR Shared Services, can quickly understand business context of changes to services.
  • Demonstrable HR Technology and Operations experience including HR Systems and framework management.
  • People process knowledge and some expertise of how HR shared services can improve business support.
  • Ability to communicate in simple language complex problems and solutions. (simple storytelling for leadership and end-users).
  • Experience in supporting facilitation of steering committees, process workshops, project management, and strategic planning.
  • Excellent analytical skills with a track record of utilizing data and data-driven insights to inform decision-making.
  • Strong communication skills with an excellent command of the English language in both oral and written communication.

    Desired Competencies:
  • Experience of involvement in successful change management projects
  • Provision of effective business problem analysis and understands HR systems self-service models, P&C and Recruitment business processes,
  • Experience implementing new HR technology and process changes.
  • Qualification or training in Six Sigma, or Lean Process Methodology

HSSEQ:
The Employee shall observe the Health, Safety, Sustainability, Environment and Quality rules of the Company, its clients and the governing authorities of the host country.
  • Employee is responsible for adhering to all health and safety procedures, reporting hazards or incidents promptly, and actively participating in maintaining a safe workplace.
  • Ensure mandatory safety training are completed.


Details about the role:
Job Location: Mumbai
Relocation required: No
Travel required: Yes
Job Type: Permanent
Experience level: - 5 to 8 Years


We foster an environment where you are challenged professionally and empowered to take the lead on your career development with the support and guidance of our leaders. We’re committed to making sure that every single person uses their time with us to gain valuable experience and skills for their future, so why not pursue your career with us today!


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