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Kent Recruitment

Operations Systems Analyst - Americas

Location
USA - Houston Texas
Category
It
Date Published
14/02/23
Status
Open

Join us. Unleash your energy within.

If you have world-class ambitions to reach the stars while keeping your feet on the ground, we’re the team for you. We've created a new breed of company – future-focused with reimagined ambition across all disciplines within the energy sector.

We love people who know their own potential and are not afraid to use it. We know that together, we’re far more than the sum of our parts. So, we celebrate people who want to grow and develop as we work together on some of the largest projects on the energy world stage.

Our purpose and beliefs:

As Kent, we’re tackling the greatest challenge of our time - to bring our world the energy it needs in the most responsible way ever imagined.

It’s the energy of every member of our team driven by our beliefs that is making this happen. Whatever our skill, our language, or our culture. These beliefs define and direct us every day to be the very best - for ourselves, our clients, our key stakeholders, the communities we operate in and the planet:

We PLAY BIG

We thrive on EMOTIONAL AGILITY

We are FANATICAL ABOUT PERFORMANCE

We are built on INFINITE THINKING

Read more about the Purpose, Beliefs and Guiding Principles that drive us: https://kentplc.com/who-we-are/purpose-beliefs

Our vision for Diversity, Inclusion and Belonging:

We recognize that diversity & inclusion are catalysts for success. We’re heightening awareness on the benefits of people diversity, diversity of experiences and diversity of our perspectives. Creating a culture of inclusivity where all employees feel a sense of belonging.

Our combined energy is fueled by different nationalities, across 6 continents and 24 countries. Our commitment is to celebrate character – no matter what ethnic background, gender, age, religion, identity, or disability.

About the job:


Kent are looking for a Operations Systems Analyst (Americas) to manage all the Engineering and Operational Applications (OTS & Custom) as part of our large IT Asset Portfolio. The position requires an individual who is professional with high levels of data analytical skills, strong stakeholder management skills and prior experience in engineering applications license management; a candidate, who is sharp, self-motivated and can multi-task, to contribute to the growth and development of the Corporate Business. He / She should embrace the unique skills and experiences of a high-volume, deadline-driven position. The successful candidate is a self-starter that is detailed, critical thinking, and process-oriented, a problem-solver, can complete work assignments independently, a strong communicator and collaborator, and has the desire to grow throughout his or her career.


This is a remote work opportunity that will support the Americas (Canada, US, Columbia) so only location requirement is being based in a time zone that aligns with one of these regions.

Your responsibilities:

  • Develop and implement asset management program activities, such as Asset Management Plans, that are aligned with ITIL best practices.
  • Run requirements gathering workshops for the region, analyze business users’ requirements and prioritize requirements working closely with the stakeholders, designing the solution, implementing, testing, and supporting business needs.
  • Ownership of the region application assets and ensuring all data relating to the software asset is available when required.
  • Prepare and manage software asset management tools and processes and contribute to process automatization when possible.
  • Coordinate key interfaces between the software asset management lifecycle process and other internal processes, in particular change management, knowledge management, version control and contract management.
  • Contribute to the development and execution of a roadmap to improve asset management processes.
  • Update records and report on software license compliance based on software license right-to-use (RTU), software licenses agreements, maintenance agreements, and software installations and update policies and procedures if required.
  • Create and modify IT software asset records and associated contract records in the appropriate software repository.
  • Support business in development of Business Cases and ROI assessment based on contracts/licensing models and commercials from operational systems & engineering applications.
  • Support the Biding Team providing accurate information about Operational Systems for new projects and Join Ventures
  • Create and modify IT software asset records and associated contract records in the appropriate software repository.
  • Provide Technical support for Operational Systems (first- and second-line support, third line with vendors), process software-related request (new request, changes, upgrades, etc.)
  • Understand current utilization and installation of licenses based on RTU.
  • Provide clear management reports at the end of each day’s execution so that all key stakeholders have a full understanding of the status of Software Asset Life Cycle and any issues identified.
  • Build and manage ISO 9001 and ISO27001 level standard documentation process.
  • Sustainability: analyze software metering that provides information about the usage behavior supporting the use of software asset management tools to make sustainable and economic decisions in this environment.

Your knowledge/skills, education, and experience:

Qualification/ Certification:

  • Five years minimum of working in Software Asset Management
  • Bachelor’s degree in business, information technology or related field.
  • Ideally ECBA or similar Business Analysis certification.
  • Knowledge of ITIL standard is desirable.
  • Advantageous ISO level certification.

Skills Requirement:

  • Software Asset Management (SAM) experience
  • ITAM, SAM, SLC - software licensing.
  • SaaS experience
  • Python, SQL experience (Nice to have, not required).
  • Background with compliance, licensing, asset management, software asset lifecycle.
the energy within.
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